Policies

To secure your place on the tour

  • A deposit of $1,000 per person is required at the time of booking, together with a completed booking form and signed waiver of liability.
  • If cancellation takes place 90 days before departure, 50% of the deposit will be refunded.
  • Full payment is due 90 days prior departure.
  • If cancellation takes place 60 days before departure, 50% of the total amount will be refunded.
  • There will be no refund if cancellation takes place less than 60 days before departure, unless the place can be resold.

Travel insurance

Travel insurance can put your mind at ease when the unexpected happens! We strongly advise that you purchase travel insurance to protect your trip investment and yourself. Medical insurance is an option of coverage that you can select when you purchase travel insurance; this might prove helpful if you need medical attention while traveling outside the U.S. If you would like information regarding travel insurance offered by TravelEx, please contact TravelEx directly at 800-228-9792, or visit their website at: www.travelexinsurance.com. Other recommendations are Allianz (through AAA), and TravelGuard.

Not included

Airfare, insurance, additional excursions or meals not outlined in itineraries, personal expenses, phone calls, faxes, laundry services, passport and visa fees.

Cost/exchange rates

We have tried to outline realistic prices but since the costs are subject to exchange rates, the price may vary slightly. You will be notified immediately of any cost changes. No change to costs will occur once full and final payment has been received.

Meals

Meals included in the program are not “a la carte” and will be a carefully selected fixed menu reflecting the food and wines of the region. We cannot make any guarantees for changes or modifications to meals to accommodate food preferences.

Capabilities

The pacing and physical requirements of this tour vary by day. We recommend that you ensure that this tour is suitable to your physical capabilities. This tour requires walking and may pose difficulties for disabled travelers or travelers with impaired mobility. For example, many historic sites are only accessible on foot and involve stairs or inclines. In addition, as the Americans with Disabilities Act does not apply abroad, service providers on international tours may not have the infrastructure to make special provisions or accommodate special equipment that may be required. For example, Tour With Us frequently uses small, family-owned hotels that may not have first floor rooms or elevators available. For these reasons, you are required to disclose to your Tour Consultant any physical disabilities or limitations prior to reserving your tour so Tour With Us can help you determine the appropriateness of the selected itinerary. Tour With Us representatives are available to discuss any specific accommodations that disabled passengers might request and whether such requests can be reasonably arranged.

Certification of health

By making payment, each traveler certifies that he or she does not have any condition or disability that would create a hazard or hardship for other travelers participating in the program and the traveler understands that health care standards, facilities and services in Europe may be different or inadequate for treatment of certain health conditions. Tour With Us makes no representations or warranties and disclaims any made regarding special accommodations or handicap accessibility on any program. Tour With Us reserves the right to decline any tour participant whose condition, in our opinion, or in the opinion of a third party providing services on the tour, may affect the health, safety or tour experience of other travelers.

Itinerary variations & holidays

If improvements can be made to tour itineraries or unforeseen circumstances necessitate changes, Tour With Us reserves the right to amend, adjust or alter itineraries. Tour With Us will make every effort to notify you as early as possible of such changes. Due to local or national holidays, seasonal hours of operation or availability, special events, access to certain facilities and attractions including point of interest, wineries, museums, historical sites or stores may be limited. On such occasions, and whenever possible, itinerary adjustments will be made by Tour With Us to minimize traveler inconvenience.

Cancellations

Tour With Us and its representatives reserve the right to cancel any tour prior to departure for any reason (including insufficient number of participants) or to change itineraries and/or substitute services or hotels of equal quality without prior notification. In the event Tour With Us cancels a program, its only obligation to participants is to refund all payment collected. Missed Features of Program: In case a participant chooses not to utilize any aspect(s) of the program, he or she is not entitled to any refund. No refunds will be given for any unused portions of any programs/tours/courses.

Responsibility

The individual tour participant agrees that Tour With Us and its representatives shall not be liable for any injury, damage, loss, theft, accident, delay, or irregularity, liability or expense to person or property due to any act of default of hotel, air/land transportation carrier, restaurant supplier or other contractor rendering or providing services. Tour With Us and its representatives shall not be responsible for any expense or liability resulting from labor disputes, war, acts of terrorism, government restraints, weather conditions, sickness, pilferage or any other cause beyond their control.

TWU, Tour With Us, Travel With Us, The Way To Travel.